Refunds and cancellation

Delivery

Digital and immediate: your Licence starts when your payment is confirmed, and the app is downloaded from your account page. See Delivery.

Cancelling

Cancel at any time on your account page (Account → Manage billing) or in your Link account at link.com. The subscription does not renew, and your Licence stays active until the end of the month you have paid for.

Refunds

Once your Licence has started, payments are not refunded. Before paying, you ask for access to start immediately and acknowledge that you lose the 14-day right of withdrawal once it starts (see Terms, section 5).

A failed or duplicate charge is always put right: write to support@razador.dev and we refund it.

Subscriptions are sold through Link, a service of Stripe, which may also refund a payment in some cases under its own policy. You can ask Link's support about a payment at support.link.com.

If a refund fails, we retry it by hand or restore your access; write to support@razador.dev if you have not been paid back within 10 days.

Refunds and disputes end the Licence

When a payment is refunded, or disputed with your bank, the Licence it paid for ends and its subscription is cancelled.